Filing a Lost or Damaged Claim Is Easy.
Getting It Approved? That's the Hard Part.
Carriers are very slow to work these claims unless you constantly follow up—and most companies don't have time. We use software + dedicated specialists to proactively work every claim, achieving 70%+ approval rates. No upfront cost, we only get paid when you get paid.
What We Recover For You
$100 automatic coverage
Replacement cost up to $100 on a lost or damaged claim.
Not Covered
Inadequate packaging, prohibited items, and "acts of God".
For more than $100
For items worth more than $100, you must purchase additional carrier's "Declared Value"
Documentation
You will need tracking number, photos if damaged, and proof of the item's value (i.e. merchandise invoice)
Get Started
Go to 71lbs dashboard and fill out the claim information. We do the rest!
How It Works
Fill out your tracking number, details on the lost or damaged shipment. Submit pictures if it’s a damaged shipment.
Our system leverages software and people to proactively follow up on these claims.
Carrier typically sends you a check for the refund amount. You only pay us a percentage.